Shipping and Returns

Gift exchanges

Gifts can be returned for store credit up to 45 days, with a gift receipt.

Returns and exchanges

Refund within 7 days. Store credit within 14 days. Exchanges within 45 days.

Shipping

Free shipping in Canada and the U.S. Orders ship within 3 business days, with tracking by email. No PO boxes.

What can't be returned

  • Too Much of a Good Thing and Outlet purchases
  • Custom and tailored pieces
  • Pieces received as a donation, or prize from a third-party event or company
  • Purchases made from partner retailers are subject to the specific store's return policy

International returns

For clients outside Canada, return shipping costs are the client's responsibility. For more details or assistance, please reach out to our friendly Client Care team.

How to start

From your account or the link in your order email.