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Meet Jacqueline from our Client Care team! Since joining H&B in 2025, she has been a vital member of our Client Care and Distribution Centre teams. We asked Jacquline to share her experience since joining the team.
What inspired you to join Hillberg & Berk, and how has your role evolved since you started?
I had a great experience with Hillberg & Berk in 2024 after doing a Build Your Own Bracelet experience at the Flagship store — the positive energy and environment really stood out to me. After relocating to Saskatchewan and preparing to return to work after having a child, I explored job opportunities online and joined shortly after as seasonal support in the Distribution Centre. In early 2025, I transitioned into Client Care, where I’m still happily working today.
What opportunities or experiences at Hillberg & Berk have had the biggest impact on your professional growth?
Working in Client Care has been a great learning experience and has helped me grow my confidence, communication, and technology skills. I’ve also enjoyed helping with the outlet sale, supporting the Distribution Centre when needed, and picking up a few retail shifts. Getting to try different roles has helped me learn more about the company and where I shine.
What have you enjoyed most about being on the Hillberg & Berk team?
The people and the culture, hands down. From day one, I felt welcomed, supported, and encouraged to be myself. It’s a team that values connection, positivity, and making everyone feel included.
What advice would you give to someone considering a career at Hillberg & Berk?
Be open to learning and say yes to new opportunities. Hillberg & Berk supports growth, flexibility, and work-life balance, which makes it a great place to build your career. If you’re looking for a positive environment with amazing people, this is it.
What is your favorite memory from working with Hillberg & Berk?
One of my favorite moments has been realizing how much confidence I gained after returning to work. Between the supportive team, connecting with clients, and opportunities to get involved, I truly feel like I’ve found my sparkle again. ✨
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