Kirsten

Meet our Store Leader, Colin! Having been with H&B since 2025, working in Calgary; we asked him to share what it’s like to be part of our team.  What inspired you to join Hillberg & Berk, and how has your role evolved since you started?   I joined H&B in 2025 with a desire to start a career with a company with meaning and community impact. My role has transformed into the person creating that community impact and deeper meaning!  What opportunities or experiences at Hillberg & Berk have had the biggest impact on your professional growth?   The opportunity to collaborate with other members of the company, and share insights, feedback and instill both personal growth as well as growth in my own leadership!  What have you enjoyed most about being on the Hillberg & Berk team?     The two p's - People and Product; It is truly a blessing to work alongside such hardworking, creative, and friendly people. The one team spirit truly is embodied throughout the company, and the amount of growth I have had in a year at H&B as a leader and a person has truly been the biggest gift I could have received. Naturally I LOVE our product; every piece feels intentional, inspiring, and truly special, I am proud to say I am one of our best clients!  What advice would you give to someone considering a career at Hillberg & Berk?    Think about what fills your cup, and how that can translate into your career. For me, I always wanted to find a job that allowed me to help people, and H&B provides this amazing platform where we truly get to give back, and support folks!  What is your favourite memory from working with Hillberg & Berk?    Any time the retail leaders get to do workshops together, there is something that gets created when we are all together that just creates this dazzling energy filled with inspiration, creativity, and fun! It always gives me the most beautiful reminder that I am exactly where I need to be! 

Meet Jacqueline from our Client Care team! Since joining H&B in 2025, she has been a vital member of our Client Care and Distribution Centre teams. We asked Jacquline to share her experience since joining the team.   What inspired you to join Hillberg & Berk, and how has your role evolved since you started?  I had a great experience with Hillberg & Berk in 2024 after doing a Build Your Own Bracelet experience at the Flagship store — the positive energy and environment really stood out to me. After relocating to Saskatchewan and preparing to return to work after having a child, I explored job opportunities online and joined shortly after as seasonal support in the Distribution Centre. In early 2025, I transitioned into Client Care, where I’m still happily working today.  What opportunities or experiences at Hillberg & Berk have had the biggest impact on your professional growth?  Working in Client Care has been a great learning experience and has helped me grow my confidence, communication, and technology skills. I’ve also enjoyed helping with the outlet sale, supporting the Distribution Centre when needed, and picking up a few retail shifts. Getting to try different roles has helped me learn more about the company and where I shine.  What have you enjoyed most about being on the Hillberg & Berk team?  The people and the culture, hands down. From day one, I felt welcomed, supported, and encouraged to be myself. It’s a team that values connection, positivity, and making everyone feel included.  What advice would you give to someone considering a career at Hillberg & Berk?  Be open to learning and say yes to new opportunities. Hillberg & Berk supports growth, flexibility, and work-life balance, which makes it a great place to build your career. If you’re looking for a positive environment with amazing people, this is it.  What is your favorite memory from working with Hillberg & Berk?  One of my favorite moments has been realizing how much confidence I gained after returning to work. Between the supportive team, connecting with clients, and opportunities to get involved, I truly feel like I’ve found my sparkle again. ✨ 

Meet Kelsey, Vice President of Client Experience at H&B. Since 2015, Kelsey has played a key role in our Retail and Commercial teams. We caught up with her to hear about life at H&B.  What inspired you to join Hillberg & Berk, and how has your role evolved since you started?  When I joined Hillberg & Berk in 2015, what originally drew me in was the people. I had met a few team members while shopping at West Edmonton Mall, and right away I could tell this was an environment I wanted to be part of — empowering, encouraging, and truly supportive. I was excited by how much internal growth was happening within the business, and that ultimately made my decision to join an easy one.  I started as a Store Leader, and over the years I’ve grown into roles including District Manager, Manager of Retail, Director of Retail & Wholesale, and now VP of Client Experience, where I oversee the end to end client experience, brand, marketing, and visual store experience. It’s been incredibly rewarding to grow alongside the company.  What opportunities or experiences at Hillberg & Berk have had the biggest impact on your professional growth?  I’ve been given countless opportunities to grow at Hillberg & Berk. Right from the start, I was supported through leadership development, including leadership courses, purpose-driven and community connection events, and learning opportunities outside of the store. Those experiences made a huge impact on my growth and gave me the confidence to take on new challenges as my role evolved.  What have you enjoyed most about being on the Hillberg & Berk team?  For me, it’s the people. I get to work with a values-aligned team that inspires me every day. When I look back at some of the most challenging times while growing the business, I can honestly say it’s been a pleasure walking through it alongside this team — growing ourselves and the brand together.  What advice would you give to someone considering a career at Hillberg & Berk?  Be open, be curious, and get excited — because no two days are the same. The opportunity to join a business like Hillberg & Berk is incredibly rare, and I feel so lucky to be part of it. If you’re someone who loves growth, purpose, and being part of something meaningful, you’ll thrive here.  What is your favorite memory from working with Hillberg & Berk?  There are too many to count — but my first store opening will always stand out. We had no idea what to expect, and over 300 people showed up, wrapping around the entire mall! Beyond that, every new market and every new store we open holds a special place in my story and in my heart. Being part of sharing the brand and our story with new people is truly unbeatable.